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Friday, June 3, 2016

Railways just made your train travel hassle-free with these 9 initiatives

For the everyday passenger, here's a glimpse of what all they can expect from the railways in the days to come: 

1) Unconfirmed ticket 
Did an unconfirmed ticket force you to drop your plans? Now you can book an Air India flight at the fare that will be similar to an AC first class train fare. Air India has signed up with IRCTC to sell these tickets. Any passenger without a confirmed ticket will be given an option to book an Air India flight over the next twenty four hours. The fares will be AC first fares for AC first class passengers and AC II passengers will be charged AC II fares plus Rs 1,500, said an official. 

The facility will kick off in Rajdhani trains first. 

2) Option to drop meals 
Almost after 40 years, passengers will finally get to decide if they want to eat railway food, and not pay for it either. From June 15, Railways will start a trial where passengers will have the option to drop meals while booking tickets in Rajdhanis and Shatabdis. So, if you decide railway food is not good, you won't be forced to pay for it. That saves you close to Rs 300 on your ticket, which is added as catering charges by the Railways. 

3) Executive lounges 
Prabhu is bringing the airport experience to railway stations with new 'executive lounges'. IRCTC will be setting up these lounges at 49 locations, which will have facilities such as Wifi, buffet services, wash and change, concierge services for pre-departure and post-arrival assistance to passengers of all classes of travel. Delhi, Jaipur and Agra already have one. 

4) 50% refund on cancellation of Tatkal tickets 
Expect 50% refund on the cancellation of Tatkal tickets. Not just that, the Railways has changed Tatkal timings. There is a change of timings, too. The Tatkal window will now be open between 10 am and 11 am, and the timing for sleeper coach tickets will be 11 am to 12 noon. 

5) 'Clone trains' for peak routes 
Now there is hope for those with waitlisted tickets. The railways has planned to bring in 'clone trains' for peak routes that will run within an hour of a scheduled train's departure to accommodate those on waiting list. You can find these trains in Howrah, Mumbai CST, Chennai, Secunderabad and New Delhi. Some of the routes the railways has identified include Delhi-Jammu, Delhi-Bhopal, Chennai-Thiruvananthapuram and Delhi-Lucknow. Here's the good part. The railways plans to extend this facility to routes served by Rajdhani, Shatabdi and Duronto trains. 

6) Increased number of coaches 
You don't have to fret over limited Rajdhani, Shatabdi seats. The Railways has increased the number of coaches in these trains so that more people can be accomodated. 

7) Going paperless 
Forgot the ticket printouts? Passengers needn't worry now. Rajdhani and Shatabdi trains go paperless from this week, which means mobile tickets will be valid on these trains. Not just that, Railways will also start ticket booking in various languages. 

8) Bedroll kit scheme 
Most of us have struggled for bedrolls while travelling, a facility which was earlier available only for those travelling in AC compartments. Now the bedroll kit scheme has been extended to all ticket-holders. 

The bedroll kit can booked online through IRCTC website. After booking a ticket from the website, traveller can book for bedrolls also. The bedrolls would be delivered to the passenger at his/her berth. Alternatively, passengers can pick up the kits at the IRCTC counter half-an-hour before the train's departure by showing the ticket. 

9) Withdrawal of service charge 
The Railways has decided to withdraw service charge of Rs 30 that was applicable on transactions against credit and debit cards for purchasing journey tickets at reservation counters at stations. 

Source:-The Economics Times

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